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Supply chain management

In trying to help and protect some of the world's most vulnerable people in so many different places and types of environment, UNHCR must purchase goods and services worldwide.​

This might range from buying fleets of heavy-duty vehicles needed in some of the most remote corners of the world to purchasing needles and thread for a jobs creation project in an urban city. UNHCR also hires consultants and specialized companies and their staff for projects. Learn how to do business with us.

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UNHCR’s Division of Emergency, Security and Supply (DESS) comprises the Procurement Service (PS) and the Supply Management and Logistics Service (SMLS).

These are responsible for global supply chain management, operational support, planning and reporting on the use of resources.

This includes the procurement of goods and services to support field operations and headquarter provision of logistical support to field operations, warehouse, stockpile, and fleet and asset management.

The department oversees all supply aspects of the enterprise resource planning system and supports roll-out to the field. It also provides functional (supply chain management) training and support.

Procurement protest

UNHCR takes all complaints extremely seriously and has installed an appeals process.

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Contract awards

Find out how UNHCR decides to award specific suppliers with a contract worth US$ 40,000 or more.

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General terms and conditions

The general conditions ensure that United Nations contracts maintain uniform provisions relating to the status and the privileges and immunities of the organization.

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Frame agreements

We have signed long-term agreements with a wide range of companies for items that UNHCR staff use every day.

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For more information, you can contact us at:

UNHCR Global Service Centre, Népfürdő utca 22. Budapest, Hungary, 1138.

📞+36 1 450 51 88 - Fax:+36 1 450 52 97

Mailing address: Ipoly Utca 5\b, c, d, 1133 Budapest, Hungary.